Refund Policy
Our commitment to fair and transparent transactions
Please read this policy carefully before making any investments.
Investment Refund Policy
Due to the nature of digital investments and market conditions, we have specific guidelines regarding refunds and cancellations.
1. General Policy
- Investment deposits are generally non-refundable once processed
- Returns are based on market performance and selected investment plans
- Withdrawals of earned returns are processed according to plan terms
2. Exceptional Circumstances
Refunds may be considered under exceptional circumstances:
- Technical errors causing duplicate transactions
- Unauthorized account access and transactions
- Platform service interruptions affecting investments
3. Refund Process
Submit Request
Contact support with your transaction details and reason for refund.
Review Period
Our team will review your request within 5-7 business days.
Resolution
You'll receive notification of our decision and next steps.
Important Notice
Digital investments carry inherent market risks. Please invest only what you can afford to lose and ensure you understand the risks involved before proceeding.
Need Assistance?
If you have questions about our refund policy or need to submit a refund request, contact our support team.
Contact Support Team